Privacy Policy

Effective Date: May 31, 2026
Website: www.daisymaidnc.com

Daisy Maid LLC (“Daisy Maid,” “Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request services, communicate with us, submit information through online forms, interact with our advertisements, or otherwise use our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information and business information that you voluntarily provide to us, including but not limited to:

  • Name;

  • Phone number;

  • Email address;

  • Business name;

  • Service address;

  • Event address;

  • Billing information;

  • Quote request details;

  • Photos of spaces, properties, venues, or areas to be cleaned;

  • Messages, notes, special instructions, or other information submitted through website forms, email, text message, phone calls, or other communications.

We may also collect information automatically when you visit our website, including:

  • IP address;

  • Browser type;

  • Device information;

  • Pages viewed;

  • Referring website;

  • Approximate location information;

  • Date and time of website visits;

  • Website usage and interaction data;

  • Cookie, pixel, analytics, and advertising data.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to inquiries and quote requests;

  • To schedule, coordinate, and provide cleaning services;

  • To communicate with you about appointments, service details, invoices, payments, updates, or customer support;

  • To process or facilitate payments through third-party payment providers;

  • To send follow-up communications, newsletters, promotional messages, seasonal offers, and marketing communications;

  • To send SMS/text message communications where permitted by law and with appropriate consent;

  • To improve our website, advertising, customer experience, and service offerings;

  • To personalize marketing and advertising;

  • To conduct retargeting or advertising campaigns;

  • To maintain business records;

  • To protect our rights, property, safety, customers, service providers, and business operations;

  • To comply with applicable legal, regulatory, accounting, tax, or contractual obligations.

3. Payments and Third-Party Payment Processing

Daisy Maid LLC may redirect customers to Square or another third-party payment processor to complete payments. We do not directly store full payment card numbers through our website unless otherwise stated.

Payment information submitted through Square is processed by Square according to Square’s own terms, privacy notices, and security practices. We encourage you to review Square’s privacy policy before submitting payment information.

4. Cookies, Analytics, Pixels, and Advertising Technologies

Our website may use cookies, tracking pixels, analytics tools, advertising technologies, and similar technologies to operate the website, understand visitor behavior, improve performance, and support marketing efforts.

These tools may include, but are not limited to:

  • Google Analytics;

  • Google Ads;

  • Meta/Facebook Pixel;

  • TikTok Pixel;

  • Website platform analytics;

  • Advertising and retargeting tools;

  • Cookies and similar tracking technologies.

These technologies may collect information about your device, browser, website activity, pages viewed, interactions with advertisements, and other usage data. We may use this information to improve our website, measure marketing performance, deliver relevant advertisements, and retarget visitors who have interacted with our website or services.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

5. Marketing Communications

We may use your contact information to send newsletters, promotional emails, follow-up communications, seasonal offers, special promotions, and other marketing messages.

You may opt out of marketing emails by following the unsubscribe instructions included in our emails or by contacting us directly at info@daisymaidnc.com.

Please note that even if you opt out of marketing communications, we may still send non-marketing communications related to service appointments, transactions, invoices, account matters, customer support, legal notices, or other business-related communications.

6. SMS/Text Message Communications

By providing your phone number and consenting to receive text messages, you authorize Daisy Maid LLC to send SMS/text messages related to service inquiries, scheduling, appointment reminders, quotes, follow-ups, promotions, seasonal offers, and other business or marketing communications.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not required as a condition of purchasing services.

You may opt out of text message communications by replying STOP or by contacting us at info@daisymaidnc.com. You may request assistance by replying HELP or contacting us directly.

7. How We Share Information

We do not sell personal information in the traditional sense. However, we may share information with service providers, vendors, platforms, or business partners as reasonably necessary to operate our business, provide services, process payments, market our services, or maintain our website.

We may share information with:

  • Payment processors, including Square;

  • Website hosting providers;

  • Scheduling, customer relationship management, or business management platforms;

  • Email and SMS marketing providers;

  • Advertising platforms;

  • Analytics providers;

  • Professional advisors, including attorneys, accountants, and insurers;

  • Contractors or service providers involved in providing or supporting cleaning services;

  • Government authorities, courts, or regulators when required by law or legal process.

We may also disclose information if we believe it is necessary to protect our rights, enforce our agreements, prevent fraud, respond to legal requests, or protect the safety of our customers, employees, contractors, or business.

8. Customer Photos, Reviews, and Testimonials

We may request permission to use customer photos, property photos, event photos, testimonials, reviews, or similar content for marketing, advertising, website, portfolio, or social media purposes.

We will only use identifiable customer photos, testimonials, or submitted content for promotional purposes with permission. If you want us to remove approved content, you may contact us at info@daisymaidnc.com, and we will make reasonable efforts to remove it from active marketing materials where practicable.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of information submitted to us electronically.

You are responsible for ensuring that any information you submit to us is accurate and that you do not send sensitive information unless necessary for the requested service.

10. Data Retention

We may retain personal information, business information, service records, communications, quote details, billing records, and related information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

11. Children’s Privacy

Our website and services are intended for adults, businesses, property owners, event hosts, and other customers seeking cleaning services. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

12. North Carolina Service Area

Daisy Maid LLC is based in Raleigh, North Carolina and currently provides services within North Carolina. This Privacy Policy is intended for users located in the United States, primarily within North Carolina.

13. Your Choices

You may contact us to:

  • Request access to information you have provided to us;

  • Request correction of inaccurate information;

  • Request that we delete certain information, subject to legal, contractual, or business recordkeeping obligations;

  • Opt out of marketing emails;

  • Opt out of SMS/text message communications;

  • Ask questions about this Privacy Policy.

To make a request, contact us using the information listed below.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, tools, or payment processors, including Square. We are not responsible for the privacy practices, content, terms, or security of third-party websites or services.

Your use of third-party websites and services is subject to their own privacy policies and terms.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Daisy Maid LLC
Raleigh, North Carolina
Email: info@daisymaidnc.com
Phone: (919) 228-8672
Website: www.daisymaidnc.com